Cookie Policy

1. Introduction to Cookie Policy

This Cookie Policy outlines how Czechroom ("Czechroom", "we", "us" or "our") uses cookies and similar technologies on our website located at https://czechroom.com (the "Site"). Our Site serves as a digital extension of our physical fine-dining restaurant and exclusive casino establishment in the Czech Republic, helping guests discover our cuisine, lounge areas, casino rooms, and reservation options.

We use cookies to support core security functions, maintain the stability and performance of the Site, remember certain choices you make while browsing, and better understand how visitors interact with our content. This enables us to reflect the same level of care and precision online that you experience when visiting Czechroom in person.

2. Why We Use Cookies

Cookies play an important role in ensuring that our Site operates securely, efficiently, and in a way that feels tailored to your needs. We use cookies for the following key purposes:

• Performance and reliability: Cookies help our Site load correctly, distribute traffic, and reduce technical issues, so that browsing our menus, casino guides, and event information remains smooth and responsive.
• Security and integrity: Certain cookies assist with session security and fraud prevention, protecting both our guests and our establishment from misuse.
• User preference retention: Cookies can remember selected settings — such as your preferred language or region — so that our content feels more relevant each time you return.
• Experience optimisation: By understanding how visitors move between sections like Menu, Casino, Events and Reservations, we can refine layouts, copy, and structure to better reflect the way guests plan and enjoy an in-person visit.

3. Types of Cookies Used

We group the cookies used on our Site into the following categories:

• Essential cookies: Required for fundamental technical operations, such as secure page loading, basic navigation, and form submission for enquiries or booking requests.
• Performance and analytics cookies: Help us understand how visitors use our Site, which pages are consulted most frequently, and where improvements may be needed.
• Functionality cookies: Enable enhanced features and remember your preferences to create a more personalised browsing experience aligned with our premium hospitality standards.
• Third-party cookies: Set by selected, trusted providers (for example, analytics services or embedded tools) that support us in measuring engagement and improving the overall experience.

4. Essential Cookies

Essential cookies are strictly necessary for the Site to function and for you to make use of its core features. Without these cookies, services you have explicitly requested — such as navigating between pages or submitting a reservation enquiry — cannot be reliably provided.

Examples of how we may use essential cookies include:

• Maintaining a secure connection between your browser and our servers while you browse sections such as Experience, Cuisine and Lounge.
• Supporting basic session management so that information you enter into contact or reservation forms is preserved while you move between steps.
• Applying security controls that help detect and prevent malicious or automated activity targeting the Site.

Because these cookies are essential, they are generally set automatically when you access the Site and cannot be fully disabled via on-site controls. You may still block them via your browser settings, but doing so may significantly affect the Site's functionality and stability.

5. Performance and Analytics Cookies

Performance and analytics cookies help us understand how visitors interact with our Site so that we can refine design, content, and navigation to better serve prospective guests. These cookies gather aggregated, pseudonymised information and are not used to identify you as an individual guest.

Through these cookies, we may learn, for example:

• Which pages, such as Menu or Casino, are most frequently visited when planning a visit to our physical venue.
• How visitors arrive at our Site and move between sections related to events, reservations, or private dining experiences.
• Which content layouts help guests most effectively find the information they need to book or enquire.

Where legally required, we will seek your consent before placing non-essential performance or analytics cookies. You can withdraw this consent at any time, as described in the section on managing your preferences.

6. Functionality Cookies

Functionality cookies allow our Site to remember choices you make and provide enhanced, more personalised features, reflecting the attentive, tailored service you can expect at our physical location.

Depending on your interactions, functionality cookies may:

• Remember your preferred language or regional settings related to your visit to the Czech Republic.
• Retain certain form inputs for a limited time to make repeat enquiries or adjustments faster and easier.
• Support subtle interface preferences, such as which sections of frequently asked questions you last viewed.

These cookies are optional but may significantly enhance your overall browsing experience by reducing repetitive tasks and presenting content more in line with your interests.

7. Third-Party Cookies

In certain cases, we allow trusted third-party service providers to place cookies on your device via our Site. These cookies support us in measuring engagement and providing a more seamless digital extension of our physical services.

Third-party cookies may be used for purposes such as:

• Analytics and measurement: To help us understand aggregated visitor behaviour, such as how many guests explore our Events page after viewing specific menu highlights.
• Embedded tools and media: To enable integrations that may assist with maps, media, or other location-based information about our Czech Republic venue.

Where a third party sets cookies through our Site, the processing of data collected by those cookies is typically governed by the privacy and cookie policies of the respective provider. We work only with partners that meet appropriate data protection and security standards and, where required, we obtain your consent before such cookies are used.

8. Cookie Duration

Cookies used on our Site may be stored on your device for different periods of time, depending on their purpose:

• Session cookies: These cookies exist only while your browser is open and are deleted automatically once you close it. They are typically used for essential functions such as secure navigation and short-term session management during activities like completing a reservation enquiry.
• Persistent cookies: These cookies remain on your device for a longer defined period or until you delete them. They may be used for remembering preferences, supporting analytics, or helping us understand repeat visits to key pages such as Reservations or Contact Us.

Specific retention periods can vary depending on the type of cookie and the technical needs of the service it supports, but we aim to keep durations limited to what is reasonably necessary for the stated purpose.

9. Managing Your Cookie Preferences

You have several options for controlling how cookies are used when you browse our Site:

• Browser settings: Most web browsers allow you to view, delete, or block cookies and to configure how new cookies are handled. You can usually find these controls in your browser's "Settings" or "Preferences" menu, often under sections such as "Privacy" or "Security".
• Clearing existing cookies: You may delete existing cookies from your device at any time. Doing so may remove settings previously saved by our Site, such as language or form-related preferences.
• On-site controls (where available): If we provide a dedicated cookie banner or preference centre on the Site, you can use it to accept or decline certain categories of non-essential cookies, such as analytics or functionality cookies.

Please note that essential cookies necessary for the operation and security of the Site generally cannot be disabled via on-site tools, though your browser may still allow you to block them at your discretion.

10. Impact of Disabling Cookies

You are free to adjust your cookie preferences and to block some or all cookies through your browser or any on-site controls we provide. However, doing so may influence the way our Site functions and the quality of your browsing experience.

For example, if you disable certain cookies:

• Pages may not load as smoothly, or some sections may not display optimally on certain devices.
• We may not be able to remember your preferences, requiring you to re-enter details when making enquiries or exploring Events and Reservations options.
• Some enhanced features or embedded tools designed to help you plan your in-person visit to Czechroom may function in a limited way or not at all.

Essential cookies, in particular, are important for core security and navigation. Blocking them may significantly affect stability and could prevent you from using certain features of the Site.

11. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, developments in technology, or adjustments required by applicable legal or regulatory standards. When we make material changes, we will revise the "Effective date" below and, where appropriate, provide additional notice (for example, by updating the information displayed in our on-site cookie banner).

We encourage you to review this Policy periodically to stay informed about how cookies are used in connection with your online interactions with Czechroom.

Effective date: This Cookie Policy is effective as of the date indicated in the latest version published on this page.

12. Contact for Cookie Inquiries

If you have any questions, concerns, or requests regarding this Cookie Policy, our use of cookies, or how these technologies relate to your personal data, we invite you to contact our team.

For all cookie-related or broader privacy enquiries, please reach out to us via our main contact page. Our team will be pleased to assist you as you plan or reflect upon your visit to our fine-dining restaurant and casino establishment in the Czech Republic.